Hardees
Poor Service

Foodstuff

At 2:07 I pulled up to the Hardees on South Main Street in Kernerville and ordered a 3 pc chicken strip combo. First mistake, the lady did not ask me what I wanted to drink before asking me if I completed my order. I proceeded to telling her what I wanted to drink. She asked me if I would like two apple pies for a dollar, I said yes. Then I proceede to the window and waited a good 3 minutes before getting my beverage. Then the girl opened the window and asked me what I had ordered, I told her again. She closed the window and came back with my drink and told me to pull up to the parking space and wait. I waited another 12 minutes and the same lady brought out my food, again asking me if I had chicken strips. I said "yes" again. She apologized for taking so long and told me that the guys didn't drop the chicken strips when she told them to. She told me that she had given me a medium fries instead of a small to make up for it... But I had ordered medium so I didn't get anything making up for the problem. And to top it off, they forgot to give me my two apple pies in which I had paid for. I was not going back through the line only to wait on them again to get the rest of the food, even thought I paid for it. This situation was absolutely ridiculous. I was not pleased with this Hardees at all. Even the lady behind me was yelling at this girl because she messed up her order. I will never return to this Hrdees again.


Company: Hardees
Country: USA
State: North Carolina
City: Winston Salem
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