Dairy Queen
Blames customer for their mistakes

I named directly into purchase a cheesecake blizzard dessert to get a birthday. Thinking anything was great we slice into it and it is their unpleasant fundamental chocolate dessert. I named them to determine what occurred and also to have it mounted plus they regularly sd that used to donot identify I needed the cheesecake dessert. After I named I informed the first person about the telephone that I needed to order a cheesecake dessert then I suppose they offered the telephone to another person to accomplish my purchase. I actually donot understand how I had been designed to understand this. Therefore due to there negligence and insufficient conversation they simply requested me the things they needed me to consume. And so I have this dessert that people do not need. I named the supervisor and he or she held accusing me for it saying I ought to of specific, that we did, what dessert and it is my problem. The only path they'll provide me a reimbursement is easily possess the entire dessert to create back. I informed her I actually do possess a kid and he or she anticipated after happy birthday to consume a piece of her daddys dessert therefore she consumed an item, however the remainder of it's there. She sd she'dnot provide me a reimbursement because this has been cut actually once, I suppose they simply sell the aged desserts that individuals cut back, and just how was I designed to understand I've the incorrect dessert n/out cutting into it. The "operator" held argueing n / me just like a kid, heading huhhhhhh and accusing me for your scenario. She clearly do not worry about her company and her clients. This is actually the 1st-time I purchased a DQ dessert and also the last. Possibly actually the final moment I consume at any area. Myself employed in customer support I really couldnot think how she was treating me. It is like she wishes her business togo along of course if I had been Milk Queen I'd NOT allow her be a typical example of my company.

Company: Dairy Queen
Country: USA
State: Iowa
City: Council Bluffs

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