T-mobile
Insurance Denied Lost Tablet Claim and Only Offered Premium Refund

I've lost my tablet (g slate model # v909 and I have insurance coverage for loss/theft, damaged., and should be replaced if something happened.

I went to t-mobile in Bergen Mall, they told I have insurance and it will be replaced and give me a number to call (866-268-7721).

I Have talked to different representative, transfered to different person, which for more than 40 minutes Sept 192, also 21 minutes and 39 minutes Sept 17. I went also t0 T-mobile in Bergen Mall today Sept 20.2012.

They told they will replace it, then somebody told me they will upgrade it, so I can get cheaper replacement, but they told only they can do for me is to refund the premium I paid because tablet is not covered.

It is liked getting life insurance, and something happened to you they dont want to pay and they tell you only, that they will returned your premium you paid. It it like paying for not nothing.

Tablet # (201) 790-*
Account# *4897
Orlando *
Bergenfield, NJ 07621

E-Mail

Company: T-mobile
Country: USA
State: Ohio
City: Cincinnati
Address: PO Box 742596

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