The Antenna Farm
John Holbrook, Owner, Terrible Customer Service
- 06-18-2012
- 17
Electronics and household app.
I purchased several Icom Business Band Radios, a programming CD, and programming cable from the Antenna farm. When I tried to program them the software indicated the radios weren't communicating. I tried calling The Antenna Farm repeatedly, but never got an answer, so I e-mailed. John Holbrook, the owner, replied and thus began a weeks-long e-mail correspondence with John ignoring my questions and giving waste-your-time vague answers. When I pressed him to answer specific questions, like "Will you pay for return shipping charges?" He replied back to "READ" his replies, which never even leave a hint about what he would do about return shipping charges. The Antenna Farm sells products at a low price but John Holbrook provides the worst customer/tech support I've ever encountered.
The Antenna Farm has the lowest possible rating from the Better Business Bureau, an F, and I can see why.
Company: The Antenna Farm
Country: USA
Phone: 18008324654
Site: theantennafarm.com