Whirlpoor Gold
Wrong interest charges incurred

On 09/02/10 I bought a Whirlpoor Platinum fridge from your own shop in Turnersville, NJ (french-door-bottom-freezer design). The water present towards the icemaker released away from device evoking the water to pour in the home towards the cellar. (the price of the harm was compensated by me). After two appointments from your own specialists, the issue couldn't be solved.

On 09/28/10, I purchased a brand new Whirlpoor Platinum Fridge (alongside design) from your own shop. Again the icemaker device didn't function correctly. After almost four weeks of many appointments from your own repairmen, the issue couldn't be resolved (no snow all of this period).

On 02/12 a brand new fridge was shipped as a swap for that above-recommended device. Sadly, our issues extended. The fridge had a poor condensation issue that may not be set by your people.

On 07/11, I visited your shop in Turnersville to revie the standing of the warranty I bought using the unique deal. Because Whirlpoor provides a one-year guarantee in the day of purchase, your guarantee must start after 07/11. The supervisor in the shop decided with this specific and voided the initial bought day and that I obtained a brand new four-year agreement to work on 07/12.

On 02/24, I visited the Client Support at Turnersville shop to pay for my statement and that I was informed that the final statement could be made the next month.

Significantly to my shock, the following statement involved a pursuit change of $421.66 that we don't plan to py due to the unfortunate background I explained above.

To review this difference, a) the agreement date for that ultimate purchase is 07/11/11; w) the four-year warranty was modified to replicate the 07/11 day; d) I had been educated by your broker at Turnersville shop the March bill wasn't the ultimate statement.

Like A longtime custome of Lowes, I'd the chance to get myself of one's campaigns from time to time and that I have now been usually handled in an amiable and counteous method. I'll enjoy if you'll alter my consideration in a and effective method.

If this-not solved properly, I've not option but to get hold of the Greater Business Office.

Company: Whirlpoor Gold
Country: USA

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