Just answer
Retired psyph tech

Electronics and household app.

I purchased a magic jack for my home phone. The first one I realized your computer must be on for it to operate. I was able to keep my existing phone # for $19.95. I ordered the magic jack plus which you plug into your house electrical outlet. Now I requested the same phone # but was told it wasn't available, of course it wasn't available because I am the person who i using it. Since this happened on the week-end, the live representatives wern't available so I tried just answer.

Needless to say they had no answer for my situation, but were quick to say they would be able to assist mith many other situations. They mentioned a money back guarentee, so when I requested the refund, all of a sudden I kept losing calls to them, but they were quick to take my $38.00 s. They also mentioned a unlimited plan, I informed them since they were not able to assist me with the problem I mrequested, I would no longer need their services. I am now concerned that they will not only not return my refund, but try to collect another $38.00 s after this supposedly free 30-days.


Company: Just answer
Country: USA
Site: justanswer.com
  <     >  

RELATED COMPLAINTS

Magic Jack
Bad Review for Magic Jack Scam - magic jack phone

Magic Jack
Magic Jack

Magic Jack
Magic Jack is a Scam - Stay away from this company. They have had over 3500 complaints filed with the Better Business Bureau! - magic jack plus

Magic Jack
The Magic Jack's VoIP Costs Me $54.97 Extra In Electricity And My PC Wasn't Even Running 24/7! - Magic Jack VoIP Telephone Service

Magic jack.com
Magic jack - magic jack

Magic Jack
Sending Free Trial Back But Magic Jack Won't Transfer Remainder of 5 yr Subscription Back to Old Magic Jack - Magic jack

Magic Jack
Magic Jack Commercial Misleading

Magic Jack
Magic jack

Magic Jack
Terrible support

Magic Jack
Magic Jack charged US conference call w/o notice