Samsung Canada
Support and excutive support What the did to me, NOTHING, Nothing at all!

I have a issue with my TV that has been documented by many other consumers as a defect! I contacted Samsung Canada to inform them of this issue and they knew exactly what I was talking about. They refered me to a local service company and told me it was out of my pocket to fix.

I was not happy with this procedure so I called back and talk to excutive customer service and thay had told me there is no special procedure for my TV and they would not help. I asked to speak to a senior agent or a supervisor and was informed she was the highest and there was NO other higher AGENT 928.

Terry
Calgary Alberta
Canada

Company: Samsung Canada
Country: USA
Address: 7037 Financial Dr, Mississauga, ON
Phone: 9055423535
Site: samsung.ca

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