Sony
Blu-ray Player Laser Failed and Digital Copy Codes Invalid

I have had it with Sony products. Purchased a Sony Blu-Ray player BDP-s360 and the laser that plays the discs burned out. It will now only play dvds - after only 9 months. $100 to repair per tech support.

I had just purchased to bluray movies and could not watch them. Luckily, I thought, one had digital copy and one had the new ultraviolet. Both were sealed and new from best buy, but both digital copy and ultraviolet codes were not valid & interesting - both Blurays also happened to be by Sony. Customer service basically called me a liar saying that I had already used the codes...

If that was the case - I'd be watching a movie and not sitting on hold for you... Sent in an email inquiry on Tuesday - nothing yet.

I've never used digital copy or uv before I tried this... I prefer just to watch bluray on my big screen... But this has become quite the hassle. I wish they would just drop the price of the bluray - cause I don't need the digital copy and dvd that seems to be included with every one now.

Company: Sony
Country: USA
Site: sony.com

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