Optimum cable
Mailer Promised Free DVR for a Year but Bill Includes DVR Charge

I got an advertisement in the mail from optimum cable stating that "if I dropped my direct tv &came back to them-I can get the triple play package-[bundle]-for a year @$69.99 a month[and free dvr service for a year included]-also they would payoff my direct tv contract-[$300.00]-well I thought it sounded ok so I went for it-so far I do not know if they paid off my dish co -also the free dvr is a scam-im being billed $10.95 a month for something they told me was free-[I still have ther oringinal mailer. Witch states "bonus-free dvr for a year"-when I sent a copy of the flyer they sent to me to the company in melville ny-I got a notice witch stated"this offer not available in your area!!??"-well why did your flyer make it to my mail box then???!!! -thers a name for this-"its called bait&switch!"-furthermore after I got done talking to a cable co rep[cable vision office]-"she actually states to me"-id call em-cos your "not" gonna get that dvr for free"-well I tried that too but to no avail-got my bill yesterday-and its still on ther[billing for the dvr]-I had complied with e.V.E.R.Y. Thing that they required [in a timely fashion]-even tried to write-and reason w/them-but I guess ther greedy owners dont care about the customers-all I wanted is what I was promised-I guess I understand now why half of ther customer base has left them-watta buncha crooks

Company: Optimum cable
Country: USA
State: New Jersey
City: Seaside Heights
Address: 304 Hamilton Ave

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