Jessie Galvan
Failed with Customer Service

Ezosaz
11-12-2011
25

Sir Ian,

With regards to this, i will again forward it to sir jess, any updates i will get back to you sir., Tnx

— Original Message —

From: Ian Paterson
To: SHERYLL ANNE RUMBAOA (anne. Rumbaoa)
Date: 10/5/8 11:14: 16
Subject: Re: Re: FW: Repair my plasma TV

Dear Sheryll Anne,

I receiveda phone call at 5pm yesterday from a girl who said she was working for Jessie Galvan and that I was to pay P6,000 for transport to a truck. I said I am a pensioner who cannot lift and when I last spoke to Mr Galvan it was agreed he would collect the TV not at my expense.

After the 4 months of no use, the 4 failed attempts to fix and now this un professional approach by LG, I find this approach as despicable and unprofessiona.

I have already paid P14,000 for a board that only lasted less than 6 months.

I wish now to confirm whether or not Mr Galvan has support from any others in LG for this latest outrage.

Sincerely,

Ian Patersonl-.