Hewlett Packard
Printer Error Messages and Overseas Support Could Not Resolve Problem

I bought the HP Photosmart 2410. I started getting error messages all over my screen.

I called their customer assistance which is somewhere in a foreign land and very limited English. I spent 3.5 hours because we could not understand each other (isn't different languages great?!?! Creating a barrier that will burst eventually!)

They sent me a new disc finally saying I just had a corrupted file. (The answer when they don't know or just don't really understand English). I did everything I was supposed to do and still have the same error message.

I emailed the same customer service 2 weeks ago and still have heard nothing.

This is horrible as I use it for business.

Company: Hewlett Packard
Country: USA
Site: hp.com

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