BestOfferBuy
Sent a substitute product then ignored me when told them I didn't want it. Would not refund money

I ordered an LED bycycle light. I specifically ordered the light because it used 2xAA batteries. They sent me a similar light that uses 3xAAA batteries. I didn't want a light with that battery arrangement for several reasons. I could have ordered cheaper lights on ebay with that battery arrangement.

They asked me for pictures of the item I received and I sent them. They then said they would contact "the factory". They never got back to me. They ignored all my subsequent emails. They would not send me a prepaid return shipping slip, correct the matter by sending the item I originally ordered or refund my money.

They are based in China and I guess they need'nt make an internet customer in the USA satisfied with the transaction. Paypal sided with them and refused to remedy the problem so I got stuck with an item I didn't want and didn't order and they kept my money. Deal with these people at your own risk.

Company: BestOfferBuy
Country: USA
Site: bestofferbuy.com

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