AJ Madison
Poor customer service

Requested a whole appliance occur April using the intention of getting it shipped mid-may. Was told anything was in-stock obviously. Mid-May approved without shipping or perhaps a telephone call. Our installation team was onsite and needed to return again at my cost. After several telephone calls I eventually discovered the number I had been informed was in-stock wasn't (they attributed it about the producer) and we'd be postponed into June. After much whining they ultimately delivered the remainder of your kitchen (they didn't wish to deliver it incomplete because they didn't wish to get the running cost of the partial cargo, they didn't worry about my costs of the wait. July arrived and went with no cargo of the number. September arrived and again it had been postponed. I ended the purchase and requested for my money-back (I discovered they truly weren't designed to have billed my card when they didn't possess the product to vessel, evidently this really is illegal). I swore I'd not have something related to the corporation again and went and discovered another variety to ultimately complete the task. September arrived and another cost seemed on my charge card to get a vary from AJ Madison! We obtain a telephone call your day before shipping that the Variety was coming. It was frustrating and today I'm needing to use my charge card to obtain the costs eliminated directly after we declined shipping of the number.

We were informed that people might obtain a reimbursement from AJ Madison but have today. This can be a 9000 usd variety and also the last I noticed was they desired 30% of it for that refused shipping.

DoN't trust something the sales team out of this company claims. After issues become hot, I required to keep in touch with administration there and was informed from the salesman there is none to keep in touch with! I've set a stop on my charge card to ensure that no fresh costs could be utilized by the corporation however it is also late for me personally, it seems I have to obtain a lawyer and pursue the deficits myself today.

Company: AJ Madison
Country: USA
State: Tennessee
City: Maryville

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