Toshiba
This is the worst customer service I've ever had

The one thing I want may be the tackle to deliver my replacement component to. I am only under guarantee for some more months and my AC Adapter went horrible. I don't possess a charge card to-go through the procedure of allowing them to maintain $145 on the card to deliver me a component, to ensure that I really could deliver them the historic one back. Among the event managers that actually helped notably stated I really could deliver my component first, they may deliver the brand new component once they obtain it, BUT NOBODY KNOWS THE ADDRESS TO SEND IT TO. I spoke to 3-4 event managers, client service 4 occasions, tech support team, who consequently, delivered me back again to customer care. The final phone was at 8:24 am nowadays, where the client support representative had me on-hold permanently awaiting an incident supervisor, subsequently redirected me towards the automatic program, then your system hung-up on me. All I want may be the tackle that might be about the delivered components cover they might deliver. Nobody within the entire organization appears to understand this target. Plus they simply charge me $89 to get a fresh adapter and numerous daytime minutes used. This is actually the toughest customer support I Have ever endured.

Company: Toshiba
Country: USA

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