Dish Network - Direct TV
Advertised $29 Price Turned Into $89 Bill With Four TVs

Electronics and household app.

I kept hearing how bad the cable company is and how great "dish" is, so I decided to give them a try since they claimed to be much cheaper than cable. What a mistake that was.

My current cable in Manitowoc is Comcast Cable. Their monthly charge is $37.00 a month. Dish claimed that they were only $29.00 a month. Well, they forgot to tell me that this was for only 1 TV. Who has only 1 TV these days? I have 4 TV's, so that jacked my monthly bill to $50.00 a month. Then they forgot to add all of the taxes, fees, fees to cover the taxes for the person who is collecting the fees, and taxes on top of those taxes again.

By the time I was done, I was looking at an $89.00 bill. Let's see: cable at $37.00 or the equivalent of Dish at $89.00?

Even though they forgot to tell me the minor details, I knew I was getting ripped off the minute they arrived. Then it was time for the unprofessional installer to begin. Instead of explaining everything as the Comcast technician did when he hooked me up, the installer just grabbed his pliers and got ready to start cutting into my existing Comcast Cable outlets. I asked him what I was paying for in a new install if he was only going to cut up my existing lines. He said this is the way they do all of their installs. So I told him to hold on while I called Comcast to make sure they did not mind.

Well, guess what: they told me that those lines were owned by Comcast since they installed them, and that when I decided to come back to cable, there would be a charge to have these lines replaced because spliced lines cause picture quality problems and their policy is that they cannot reuse them. So I explained this to the installer. He got really angry, said he was not able to complete the job unless he cut into the existing Comcast Cable line, packed up his hammer and pliers, got into his truck and left.

I have to admit, after talking to other sad satellite owners, there must have been an angel watching over me that day, because the nightmare would not have ended there. I was told that this special was not always that low, and that after 6 months it would go up to $129.00. Because I was in a 1 year contract, there was nothing I could do about it, since the monthly fees were taken directly off my credit card, unless I wanted to pay a $400.00 penalty for canceling early. I have to say cable is the best, and THANK YOU COMCAST for everything, including the great customer service.


Company: Dish Network - Direct TV
Country: USA
State: Wisconsin
City: Manitowoc
Address: 800 S. 8th. St
  <     >  

RELATED COMPLAINTS

Dish Network
Missed installation appointments twice, then canceled for cable

Comcast Cable
Billed a Month in Advance and Condescending Phone Reps

Comcast
Bill jumped from $56 to $102 with unexplained box fees

Comcast
Digital Cable Installation Problems and Prices Different From Promise

Dish Network
Installer Took 8.5 Hours, Wrong Channel, $420 Cancellation Fee

Dish Network
Reactivation and Hopper Fees Charged and Fox Channel 28 Lost

Comcast Cable Company
Rate Raised After Cancelling TV, Modem Rental Charged After Return

Dish Network
Service cut off after installer cut coaxial cable during installation

Comcast Southaven Ms
Triple play contract added without consent and bill rose to $139

Comcast Cable
Service Transfer Promised by Phone Led to Outage and Collection Letter