GE Profile Refrigerator Arctica
GE "service" can't fix it - no service, but charged

I've a GE Account aspect-by-side Arctica PSS27SGNABS fridge/fridge. For some months the fridge appeared to maintain things too chilly and also the fridge would not remain at 0 Y (maintained toward 6 Y). Then your fridge wouldnot get below about 40 Y and also the fridge wouldnot get below 18 Y. The fridge isn't that aged (circa 2005). A technician arrived and charged us $300 and transformed the indicator circuit board. He explained to hold back twenty four hours. Outcome was that neither fridge or fridge worked, therefore we named him back. He returned and stated the doorway between your fridge and fridge chambers was not operating correctly and thus he transformed that, and again believed to wait twenty four hours. The end result was that both pockets began warming up (~44F) nicely above their set-points. Additionally, the condenser/compressor mixture appeared to be in a situation which triggered a sound like these were continuously happening and off. A minute technician (third visit) arrived and stated the very first technician place in the incorrect circuit-board for the fridge. He transformed that out and stated delay twenty four hours also it works. We're back again to the first condition where the fridge does not get below 14F, even though fridge does appear to remain in the set-point. Every time my spouse needs to employ individuals to work on her shop while she waits to meet up using the technician (they wont work on evening) and thus she drops the price to pay for these workers. GE customer support isn't accessible except during hours whenever we perform. GE repairs can only just plan anyone to return out-but provides no promise that they can really repair the fridge.incidentally, after I approached them first by e-mail, they never replied and thus we were compelled to contact. They did deliver something demand in accordance with the e-mail contact therefore I tell them that their mail did not work both.

The fridge fails and thus we purchased a brand new LG fridge ($1400) that was significantly cheaper compared to GE, but seems to be equivalent in performance and exceptional in quality. The first fix charge about $300 but we'venot compensated every other charges for fix however. The price for lost-time is believed to become approximately $100.

Company: GE Profile Refrigerator Arctica
Country: USA

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