Sidekick
Horrible Service

I purchased a partner switch from tmobile in and truly loved my support. Atleast I did so till I acquired from the military and transferred home where my "support" was virtually non-existent. I approached tmobile to question them about improving my support, and was informed they did not have any systems in my own region. I shifted again for university and my support was only a little better next. Then I'd an event where my telephone got a little moist and began behaving funny. I named customer support to obtain a new telephone of the exact same create and design, and was informed that my insurance that I Would been spending money on, for over annually plus some change didn't protect water damage. Unusual thinking about the guy that offered me my strategy and telephone explained the insurance I'd bought might completely protect my telephone for almost any cause. He explained sentence after sentence that I " might go out the door and increase it from the pavement, return within the doorway, and obtain an upgraded." Customer support mustn't have the memo, and so I settled 100 bucks for insurance that came to nothing. Our option was to possibly to stop my support, get whichever free-phone they thought like giving me, or update towards the partner LX and spend $300 bucks or 100 bucks along with a 2-year expansion on my strategy. I went for that 100 and expansion which coincidentally was exactly the same quantity I Would invested during the last year and whatsoever in ineffective telephone insurance! After obtaining my new telephone, my service was barely greater though it was 3G support. After getting the LX for around exactly the same period of time I acquired a text from tmobile stating they were falling all information providers for that partner LX. Ie I needed a brand new telephone again... Our options this time around were to stop my support, obtain a new telephone for brand new client pricing, or update to some other telephone including... You thought it another expansion on my support strategy. I ended and am currently phoneless. While I chose to stop the support representative questioned why I'd wish to stop support that I Would had together for a long time. After trying to explain to him these and also the proven fact that I had been fed up with shotty support, being lied to, and also have to spend the nose for updates along with other material to put up onto my initial strategy and telephone he explained ok. No apology, no present to repair this circumstances, not really an offer to lessen my statement. Since my support is terminated with Tmobile... Presenting the brand new Tmobile 4G partner android! Lord I hate the corporation. I really like the telephone, but prefer to cope with various other organization besides tmobile. They're a waste of money and time.

Company: Sidekick
Country: USA

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