Pricila Lizardo from Adorama.com Adorama photo
Ripoff bad customer service, not loyal to customers, Adorama takes vacation without notification

I was ripoff by Adorama on a misleading order of 2 tripods, which were crap. When I made the order, their site said nothing about being on vacation for over a week. Just place the order and days go by without any receipt or customer service.

Adorama system said I order 2 tripods but I only wanted one of them. I filed a complaint but they mailed the tripods but customer service or the whole company was on vacation to correct the order.

When they arrived, I noticed the tripods I got were not as discribed, they was cheap Chinese made tripods. They send the 2 tripods in 2 boxes with 2 separate shipments but they said the shipping was paid for but they wanted me to pay them to return them. I said no way, yet they sent me a UPS return label for one box and they said you pay for the other one. I explained that I did not pay for 2 of them, they made the mistake yet they were no willing to correct the problem they created.

Company: Pricila Lizardo from Adorama.com Adorama photo
Country: USA
State: New York
City: New Yprk
Address: 42 West 18th Street
Phone: 8002232500
Site: adorama.com

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