The Neat Company
No costumer service, refuse to reply to multiple request for assistance

After purchasing the Neatreceipts scanner, I used it for 2 weeks. After this the scanner would no longer scan receipts. The company was contacted by e-mail and by telephone. When I finally reached a customer service representative, they read from a list of common complaints, all of which did not apply. To that point there was no further communication,
even after multiple attempts for a period of three months.
This product is great for the very short period of time it works, however with the lack of customer service or even the ability to receive a replacement or refund, it is not worth the money paid for.

Company: The Neat Company
Country: USA
State: Pennsylvania
City: Philadelphia
Address: 401 Market Street, Suite 120
Phone: 8666328732
Site: neatco.com

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