Safe National of America
Stupid Customer Service
- 02-13-2011
- 21
Electronics and household app.
Safe National of America is only good at luring people to buy their products but when you get to have problems with it, they only get to a cold shoulder. That's probably the worst customer service I've ever encountered in my life. I bought an HP laptop from Safe and have had serious technical problems with it, of which, I am totally very pissed about because it's not acceptable. When I called them, they kept transferring the call from one department to another, until I finally got to talk to the manager who in that case wasn't of any help. Because he was suggesting I have an appointment with their technician. So when I came to have the laptop seen, he found out that the laptop had more serious internal problems than I could've imagined. That's when I got really furious. Why in the world would you find a dysfunctional laptop acceptable when it's just a month old? How is that possible? You can't blame me on that because by far, the only time I am able to use my laptop is when I type my reports, and it's not overused. The technician by all means had to fix it but that would have to mean I have yet to delay my reports.
Company: Safe National of America
Country: USA
State: Florida
City: St. Petersburg
Address: 111 2nd Ave NE
Phone: 18005870332