AT&T Wireless/Cingular
Charged a full month after porting number to Verizon

This weekend, I changed cellular service from ATT/Cingular to Verizon. This happened in the middle of my billing cycle. I ported over my mobile number, rendering my ATT/Cingular account dead and useless. (now more than ever)

I switched because I used to have Cingular, and could not get a signal in my home in the middle of Silicon Valley. Then I switched to ATT. Most of the time, it worked ok, except when I needed to talk to my dad who was in his car DIRECTLY behind me on Interstate 80 in Sacramento... One would think you could connect in the flat as a pancake area on a 6-lane Federal Interstate...

So as of 2:00 Sunday, my ATT account is dead. I call this morning to find out the remaining amount I owe, as I am ready to pay my latest statement, and I want to pay it all off at once.

Turns out, I get to pay for an ENTIRE MONTH of 'service', 2 weeks of is service I cannot use if I wanted to. No pro-rating. Nice. I told the customer service rep that now I am REALLY glad I dumped ATT. Oh, well, they just lost a customer for life, just like Cingular did years ago. Maybe in 2 years, Verizon will suck just as bad... We'll see.

Company: AT&T Wireless/Cingular
Country: USA
State: California
City: Anaheim Hills
Phone: 8008887600
Site: attwireless.com

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