Samsung
Consider spares before you purchase

Electronics and household app.

Which means you choose it is time for you to purchase a new fridge, drop for your local provider and appear at what's available. Various manufacturers all providing comparable affordability, therefore, would you purchase on search, sense, brand or salesman's guarantee. I sadly selected wrongly, I went to get a manufacturer that we believed could be great, SAMSUNG, NOT.

Having Adolescent kids, anything will occur, therefore yes, a ledge within the fridge broke. Okay, most likely not the most typical component to interrupt but anything, being made from glass, you envision it might occur.

After fighting for times to obtain to the support center components department, I am provided the amount of ScreenVision the 'standard' spares provider for Samsung, I call-in, order my component, spend my cash after which am informed, sorry no inventory about 2 - four weeks on back-order. Being the start of Dec, I believe reasonable enough.

We currently stay mid-April with no component, E yes, Samsung will happily pay me a decreased price for that refrigerator and go back.

So yes, I invest R-18 500 on the refrigerator and today a six-year old refrigerator needs to be 'exchanged' since Samsung aren't prepared to transfer a R 150 ledge.

Last Samsung product I'll actually purchase!


Company: Samsung
Country: USA
  <     >  

RELATED COMPLAINTS

Samsung
Flimsy fridge shelf breaks in 2 wks, Samsung claims it's our fault, warranty claim denied

Samsung Refrigerator
Freeze

Samsung
Samsung broken Side-by-Side Refrigerator after 3 years

Samsung
Replacement Filters for Samsung French Door Refrigerator - Exploitation - Samsung SRF801GDLS French Door Refrigerato

Aol
Billed for service not rendered

Samsung Refrigerato
Consumer Report

Samsung
Samsung Reliability Sucks

Luxury Motors
Don't even think they follow-up on annything after you sign!

Samsung Refrigerator RB215LASH
Refrigerato

Samsung
Your discontinued parts for TV's - HL61A750FXZA