Tiger Direct
ZERO customer service / follow up / attention to detail!
- 01-20-2011
- 0
Electronics and household app.
Original Order for a Blue tooth device: December 09 a Friday. Received the product on Dec. 16th DID NOT WORK I when called for a return "authorization" WAs told I did not know how to work the product! By. AN IDIOT on their phone! Sent product back and waited 2 weeks - NO communication from company when called again (2weeks later?) they said I had received product. SO AGAIN go through the fact it did NOT WORK and was returned. — then they check and OH! No, the replacement is back ordered! Also, On this call extended warrenty purchased..- seems logical I may not be able to trust their company?
REceived the item Finally today, JAN 20.. THey sent a blue tooth with one jack shape for plugging in to charge and a completely DIFFERENT CHARGER! EQUIPMENT I HAVE PAID FOR IS totally UN-usable!
IT took 3 4 calls to get some smart a* tosay he would email a return label! I I will ALSO CALL Bridgett WIlliams in the AM of Friday Jan 21 THEY owe me money and EQUIP! I will add more depending on what MS. Or Mrs. Williams has to say!
Company: Tiger Direct
Country: USA
State: Florida
City: Miami
Address: 7795West Flagler St
Phone: 8008886111
Site: tigerdirect.com