Handango - Inc Handango.com
Charging for games ordered from cell phones not sending games to custome

In September I ordered a few games from Handango on my cell phone, I waited for them they never came so I figured that the order did not go through, a week later I get my cell phone bill and the games were on there and I was charged, when I approached AT&T wireless of this issue they said I needed to contact the provider of these games (Handango). I called and sent emails, the phone call the CSR told me that Im pretty much out of luck-Why would I be out of luck if they never sent me the games?

So I tried email, they told me I needed to respond within 48 hours or they would disregard my problem, I responded within 5 minutes of the email never got a response, I followed up and was told I needed to respond within 48 hours-I believe 5 minutes is in that time frame. So I started sending them emails everyday no response. I spoke with a few of my friends and they were ripped off as well, not by other providers, only Handango who did not send them thier games but were charged on thier bill.

Company: Handango - Inc Handango.com
Country: USA
State: Texas
City: Hurst
Phone: 8664263264
Site: www.handango.com

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