Thunder cameras
Will not deliver my order. Rude customer service. Bad... Really bad. Stay away

Ordered a Nikon D90 from Thunder Camera. One day later I was contacted by Thunder Camera. The rep was questioning my credit card info and the address that I was sending it to. Everything was fine. The rep asked if I wanted a lense, battery and charger for the camera body. I told him that the camera was replacing the same camera and it was for my son in the armed forces. It was dropped and damaged and all I needed was the body at this time. He said the he would get the order outright away and they were in stock.

The following day I received an email stating that they were now out of stock and it would take 1 to 2 weeks for delivery. I thought something was funny since it was still advertised so I called back to order anotherunit. They told me that they were in stock. (of course I didn't order anything at that time)

Today I called customer service to question my order. I was told that they didn't understand why I wanted a import camera and that everything was in Japanese. I told him that was OK since I can speak Japanese. He than put me on hold and his supervisor got on and pretty much told me that I was giving his sales person a hard time and that he was going to cancel my order. I told him I didn't want it canceled and he told me that he didn't have to sell me anything. He said that he was going to find out who I was through my phone number and cancel my order and hung up on me.

These people are not nice. I just wanted to buy what they were advertising. As simple as that. I'm still going to wait for my order to arrive in Japanese. This will be a hobby for me to be finally satisfied with this internet purchase.

Company: Thunder cameras
Country: USA
Address: Brooklyn, ny
Phone: 8778885390
Site: thundercamera.com

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