Metro Pcs
Ripp me off

Well have metro pcs for almost 5 years already with the same due date which is every 29th of the month Unfortunally on the september 29th i dint gave my payment because i dint had no maney so my phone was disconnected for about 22 days. On october 22 i made my payment online and i got my servise restored in about 30 minutes the next day i reacived a text messege saying that i needed to pay my bill all over again on october 29... Man. I got pist and i called customer service One thing i hate about metro pcs costumer service is the automated system. It had me for almost 20 minutes telling me that it didnt understand plese try again. After that i manage to speak with an agent and I asked him why do i have to pay again if i had bearly made a payment. They said "thats for the month of october" ok well i dint had service so im i asked him why am i been charged if my phone wasnt activated i had no maney to payit so basically i payed $40 for only seven days. I also asked him well can i at lest get a credit at least for half of the next month he said no. This is the first time that something like this happens to me so basically i had to pay again... Man im still pist till dis day... Bbegginig next year ill try some other phone company.

Luis

Company: Metro Pcs
Country: USA
Site: metrpcs.com

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