Radio Shack Corp
Warranty Misrepresentation and Horrible Customer Service

I was sold and thought I bought a replacement Warranty as it turns out the clerk entered in store repair and I missed it. I had problems with the camera working right and after 6 months and R.S. Blaming everything under the sun I finally got the straight skinny from Vivitar and found the problem to be a bad card slot. When I went to R.S. For a replacement they informed me I had a carry in warranty. At which point I asked them why they thought I would buy a carry in warranty when I lived 50 miles from the closest corporate store., when I could just mail it to the manufacturer for a new camera. They said they didn't know but that was the way it was and when I informed them I would not be using their warranty which was no were close to the man. Warr. They said they would refund the unused portion. To which I replied If I used the Man. Warr. Then there is no used portion, needless to say I am out the 35.00 for a useless warranty.

Company: Radio Shack Corp
Country: USA
State: Oklahoma
City: Broken Arrow
Address: BROKEN ARROW-S ELM PLACE #01-6669
Phone: 9184552444
Site: radioshack.com

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