Samsung
Samsung Flatscreen Television Will Not Turn On

About a year and $1,800 ago, I purchased a Samsung Series 5 530 LCD television. Originally, I thought the television was fantastic. The screen was big and the picture was clear as a bell. Then, recently, I came home and plopped down on the couch and attempted to turn on the television. The TV made the clicking noise to turn on and the red indicator light was flashing. I was anticipating the activation music to chime on and the picture to be present... But there was nothing. The TV kept clicking, like it was trying to turn on. Still, nothing. So, I called Samsung to see how to fix this issue. Immediately, their representative knew exactly what was wrong. It was as if every person that called her had the same issue. The told me they would have a service department call me in two business days to schedule a "free" maintenance on the television. They said it had to do with a "faulty capacitor", their words. So, I did some research and found that this is a recurring problem with Samsung. To the point that it happens so often, I'm surprised a recall hasn't been put into effect. So, Samsung KNOWS that their is something faulty regarding their LCD televisions, and still sell this shotty merchandise. It's obvious they don't stand behind their products. Well, being that is the case, I will never buy another Samsung television. I will not promote poor manufacturing that people in a troubled economy will shell out their hard earned money for. Samsung should be reported for using after market parts in their products. Now, my TV is a fire hazard.

Company: Samsung
Country: USA
Site: samsung.com

  <     >