Quikship
Quikship toner Terrible Customer Service Restocking fee

I got the toner. The toner did not work right. It printed grey over the whole page. I had ordered 8 cartridges. I asked Quikship what to do. They said to try another one. It didn't work either. I asked what to do. They said to ship them all back with a provided shipping label and they would give me a refund. I shipped them all back. To get a refund took over a month with more than 7 phone calls. Misinformation and everything.in the end they only sent me $161.78 out of $199.12 because of a restocking fee. They did not tell me to try all 8. I would have. They did not tell me that they were not going to give all the money back. After calling them a few more times they finally agreed to give me store credit for the difference but that is not really what I wanted.

Along with that I was told at least twice that they would call me back the next day. Each time I had to call them back more than a week later.

Along with that they said they mailed a check a month earlier which I never got.

Along with that when they finally mailed a check they mailed 2 dated 8 days apart and not postmarked for 8 days after the check was issued.

I strongly reccomend that you don't deal with this company just in case you get a bad batch!

Company: Quikship
Country: USA
Site: quikshiptoner.com

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