AT&T
Branches Left in Yard, Voice Mail Not Reset, and Promised Credit Missing

I have been calling AT&T almost every day to get them to come and pick up the branches they left in my yard when they cut them last week to clear phone wires. I also called them today to reset my voice mail and they told me it would be reset by the time I get home from work. Well it wasn't. I have had phone trouble on and off since April. They said they would give me a credit and I pulled up my bill and there was no credit. All they want to do is sell me on getting a cell phone through them. They can't seem to fix the problem so why would I want a cell phone through them. What happened to customer service. It used to be they would bend over backwards to keep your business. Not anymore. I am upset.

Company: AT&T
Country: USA

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