Hewlett Packard
There was a defective video card they knew about but wouldn't replace when it failed, they said I should have checked their website, they would replace it if it failed before a certain date only, a fe
- 06-02-2010
- 1
Electronics and household app.
HP sold a defective computer, a dv6200. When the screen failed, I brought it to a computer repair place. They told me the video card had failed and there was a fix from HP for free. When I contacted HP they said it ran out a month ago (which was actually only a week after the screen failed. I asked why they wouldn't let me know there was a problem, as they had all my information from warranty registration. They said I should have checked their website. They would only fix it if I paid for it.
Company: Hewlett Packard
Country: USA
Address: 3000 Hanover Street Palo Alto 94304-1185
Phone: 6508571501
Site: hp.com