BUY.com
Failed to provide refund after two years!

Electronics and household app.

I returned a GPS system to Buy.com in 2008. Unfortunately I lost the tracking data when my old computer "died." In January my wife found a copy of the shipping document on her laptop.
I contacted Buy.com with the receipt and was told that it would take about 6-8 weeks for a refund. I contacted them 10 days ago and was told that "Glen" would contact the finance office to determine why my refund had not been sent yet. LAST TIME I HEARD FROM GLEN dispite several emails to him requesting a response.
Now, understand that I returned a Garmin GPS to them two years ago. They (BUY.com) failed to honor my request for a refund and now that I've reopened the issue with them, have failed to honor it once more.
I shall not use this site nor this company again. I hope you won't either!


Company: BUY.com
Country: USA
State: California
City: Aliso Viejo
Address: 85 Enterprise
Site: buy.com
  <     >  

RELATED COMPLAINTS

URBAN Health Source
Failed to provide refund for returned products as stated in their Refund Policy

PrePaid Legal Services
Ipoff Failure to Honor Refund Request

Merial
Frontline Merial refuses to honor Frontline guarantee

Restaurant System Services, Inc
Point of Sale System and Gift Cards

Batteryheads
Refused to honor warranty

Data Entry Jobs - sarah Johnson
Garanteed refund, did not get refund

BatteryHeads - TechPower Batteries
Defective batteries / refused to honor warranty

Hewlett-Packard
HP, HP sold me a lemon laptop, told me to return it for a refund but failed to make the refund

Garmin International, Inc
Garmin will not honor thier warranty or thier product

Hewlett-Packard (HP)
I have been unable, in the last 14 months, to get a working system from HP. I want you to help me get a refund from HP or a working system. - SR5710y / P6210f