Genesis Media Labs - Home Theaters
The remote to our home theater was broke and we cannot replace it

My husband was coming out of a bar where two guys were in a van with the name of an audio company on it approached him with "the deal of a lifetime". They showed him a truck loaded with electronic equipment that he could buy real cheap. They showed him a home theater system that sold for $3,000.00. The showed him the bar code and the MSRP, which reflected that amount. They stated that they needed to sell them quick in order to make room for the newer line coming in. My husband ended up paying $300.00 for the system. I cannot say that the system was defective, because it did and still does work. My problem is that the remote was destroyed in our bar and the system sits high on a shelf so we have to climb on a chair, sometimes asking people to move, just to adjust the volume or turn it off when we have entertainment. I was very troubled when i went thru the "owners manual" and found no phone number to contact them. I was even more troubled when I tried to contact them on thier website, only to get a bunch of crap. It did, however lead me to your website where I was very surprised (in a way) to read how many people have been ripped off from this company. This is so unamerican and dispicable. I cannot believe that our government sticks thier noses in so much of our business, but nothing is being done to prevent this kind of crap.

Company: Genesis Media Labs - Home Theaters
Country: USA
State: California
City: Cypress
Address: 10073 Valley View, Suite 104
Site: genesismedialabsl.com

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