Df Wireless / Metro Pcs
Did not honor their contract

Electronics and household app.

I bought a telephone from them on dec 01. On dec 10 i believed i'd lost my phone therefore, being fully a mother-of 3 young children i've to really have a phone-in case of emergenciies, i returned and purchased another telephone. After i delivered home my phone was found. When i acquired home to my surprise my telephone i bought on dec 01 was found. And so i browse the agreement i'd signed also it stated they would refund my money so long as the telephone was in likenew conition, you've all the components that included it and its own original packaging, additionally the telephone couldn't have a maximum of 1 hr of talk-time. The next day i returned to the same shop i bought it from wiith all they required and just 6 minutesof talk-time was onto it, they refused to refund my money and were very rude. I'm not done with this since i've approached lots of people on this matter since it is completely wrong to possess people convinced that agreements suggest something after i speculate only if it works on the businesses account. I still have my company through them-and i'll get our $80.00 back in the second phone since i'm not quitting. I'm guaranteed by tje edward of the i'll change phone companies. If you could assist in any way please do thanks - contact me at annointed1one@yahoo.com


Company: Df Wireless / Metro Pcs
Country: USA
State: Nevada
City: Las Vegas
  <     >  

RELATED COMPLAINTS

Metro PCS
Poor call quality, poor customer service

Metro PCS
Ipping people off

Verizon Wireless
Charges for refurbished phone

Asurion
I feel ripped off

Walmart
Refused Refund

TracFone
Won't refund my money

Cell2Get
Non-deliverery of item and restocking fee

Stewart Lee Rebate Center
Ebate not received after contacting many times

Cricket Wireless
Refunds

Verizon Wireless
Awful experience