Smith Brothers Appliance Repair
Lousy service, and then some

I named to allow the corporation understand I'd an oven having a heat issue. The person on the telephone stated that the visit cost is $20 simply to come identify the issue, after which components/work are included on. Ok! Seems good. Let us routine! He claims the guy who'll be performing may contact. I wait and obtain the phone call. The technician, named "JERRY" claims the visit cost is likely to be $60 simply to come identify the issue... DELAY another! I told him that his organization had cited $20. Then he claims "nicely, what about $40?" GOOD... Sheesh. It is incredible that which you'll accept when you've a damaged equipment 14 days before Christmas. Therefore Jerry turns up, half an hour sooner than he'd planned. Bad, I state, when I have to get a young child from college. He says he can't wait. (I ought to have delivered him house!) So, someone needed to be in the home for this person while I had been eliminated. Upon arriving home, Jerry costs me $45 for that examination... Yes, $45. The cost got greater! Only for checking and performing no-work! He also offered me a for just how much the task could be, around $520. NEVERTHELESS that's IF he is able to obtain the components. And so I accept have him get the components and he claims to phone and routine together with his organization. I named 24 hours later and remaining 2 messages. Then I named the next day-to notice that "Jerry" had named in ill, but "yes, he got your concept and he'll contact you!" Then I named 24 hours later. And also the next. I kept having the runaround. THIS IS ACTUALLY THE GOOD PART! Following a week, my buddy recommended another organization. Child am I happy! The person from THAT organization not just named me back, but had my oven set within 3 times for $350 and that I had Christmas meal having a functioning stove. (evidently the component was super easy to get) Oh, and incidentally, Christmas was a week ago, and Jerry nevertheless has not gotten back again to me...

Company: Smith Brothers Appliance Repair
Country: USA
State: California
City: Orange
Site: sbar.us

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