Best Buy
Store Manager Shop Manager voided my Thanksgiving sale purchases due to personal dislike of me being a reseller!

I made two sets of purchaes of several video games that were on sale during the after Thanksgiving weekend at Best Buy (store #114). I had already completed the purchases and paid for each one using a different credit card. A third set of games were being processed by the cashier at the register, when all of a sudden the store manager walks by. I didn't get the guy's name, but he was the manager on duty at approximately 9 pm on 11/28/09. He noticed the two piles of games from the transactions that were already complete and he approaches the cashier and tells him that there is a limit of one game title per customer. I told the manager that I had already checked with a sales associate on the floor about qty. Limits, and he informed me that there were none. Sometimes, limits are placed at the earlier hours of a sale period so that popular games won't sell out and customers coming in later can get a chance to purchase them at sale prices. But I was literally buying these games during the final hour of the sale, and even then there were still plenty more left in the bin. Anyway, the manager said that his authority surpasses that of the associate and he is placing a limit of one game title per customer. He said he disliked the idea of me purchasing these games to resell them, and forced me to void the two COMPLETED purchases I made. It was ridiculous, but I didn't make a scene. Still, I feel this wasn't right as they had so many more games of the same titles left to sell, and the manager was persoanlly bothered of me being a re-seller.

Company: Best Buy
Country: USA
State: California
City: Fullerton
Address: 120 E. Imperial Hwy
Phone: 7148713281

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