Simpletech
Hitachi Simpletech external hard drive crashed in less than one year of use.in fact, it does not even work any more

Electronics and household app.

I purchaced a 500 Gigabyte Simpletech external hard drive from best buy just less than a year ago. I backed up most of my files on this hard drive so that just in case, as before, my computer crashes and needs to be reformatted.

As I was trying to retrieve some of the files I backed up on this drive, I could no longer access any of the files.in fact, it would not even respond any longer. I can not even pull up any options, such as 'format drive' and my computers don't even acknowledge the simpletech external drive any longer.

Reading other peoples reviews on the internet in regards to this problem, I realize that this is very common for this company's products.

I believe I am still under warrenty which means I could get my money back, but it does not do anything to get my files back. I just hope I have the reciept... If not, then I have a $120 paper weight.

My advice is to back up all your files on dvd's and store them away safely. It's not as convenient as having a back up hard drive; but at least the information will be there and you don't have to worry about system crashes.

Hope this helps.


Company: Simpletech
Country: USA
Site: www.simpletech.com
  <     >  

RELATED COMPLAINTS

Fabrik
I will not recommend this company to any one

Frys.com, Fry's Electronics
Sold a used computer as new

Safe National of America
External Hard Drive did not last long, Petersburg

Best Buy Geek Squad
Lost my hard drive files

Dell Inc
Dell Inc. Notebook Hard Drive Crash

Mozy.com
Mozilla.com Backups do not back up all files requested

Compuvest.com
External hard drive - external hard drive

Geek Squad
Ip off

Best Buy/G Squad
Data Recovery SCAM

Wise Computers
Took 500 MB out of non-functional computer. Did not receive service I paid fo