Verizon Wireless, Golivemobile
Text Messaging Scam Quadrippled my cell phone bill in one month

I normally do not go through my cell phone bill thoroughly because it is usually within $5 or $10 each month and I know that my wife will on occasion use 411 while she is on the road. We have a family plan with four phones split up between my wife, stepdaughter, son-in-law and myself and we do not use text messaging. If fact I instructed the verizon people to block all services other than voice when I bought this plan last March. All I wanted was a phone, no games, no special ring tones, no internet, and no texting and I made this clear up front.

Everything went fine for 12 months, then I get an $1,100 bill (normal is about $170/month). I called Verizon customer service and was told that the charges were all for texting services and much of the traffic was from GoLiveMobile. I explained to them that texting should not be active on any on these phones and they told me that it was, but going forward from here would be blocked.

As to the $938 dollars with of text messaging they tell me that I owe it and they will do nothing about it. I am refusing to pay for this outrageous charge and intend to continue paying for my regular service, but the service rep advised me that my service would be interrupted if I started to carry an outstanding balance.
I intend to seek legal remedies if the cost of doing so is not too expensive.

Company: Verizon Wireless, Golivemobile
Country: USA
State: South Carolina
City: Greenville
Phone: 8002564646
Site: verizonwireless.com

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