Verizon FIOS
Unauthorized billing

I just had two major charges to my bill that verizon will not let me dispute! I rarely look TV and never ever rent movies. I canceled a free month of pakcages because I did not care for the movies Verizon offered. Yet I am now billed for HBO and Cinemax at the tune of nearly $50.00. I just got off the phone with a rude person at verizon, who will only cancel the order, inisiting I must have pushed some button (duh... I'm running a company Ms. - I know how a remote control works!). I have read many complaints about this exact same problem - why is no one taking them on?! I can't wait until my year is over and switch back to anther company!

Company: Verizon FIOS
Country: USA
State: New York
City: Staten Island

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