Closeout Genius
They lied to me about the availability of the item, then hung up on me when I finally got through by phone
- 03-13-2009
- 15
Electronics and household app.
I attempted to order a TomTom GPS unit. I was told the unit would arrive in about two weeks. After nearly a month the item had not arrived, I called and finally got through after six attempts. I was told the item was on backorder for at least three more weeks. When I questioned them about why I had not been notified the item was not in stock they hung up on me (this person was supposedly a supervisor.) I eventually got through again after another half hour and talked to a person claiming to be a manager. I again repeated my previous question and was told "Yeah, I've got that information, what's so hard about understanding it's on backorder." He then hung up also. Beware this site!!!
Company: Closeout Genius
Country: USA
State: Nevada
City: Las Vegas
Address: 1405 Vegas Valley Dr