CellHut.com
Bait and Switch / No Refund Credited to My Account
- 03-11-2009
- 5
Electronics and household app.
Baitandswitch / a business that doesn't process discounts rapidly / terrible client service!
From:
Leonardi Pleasure
Leonardi Pleasure
[l5]
Idisk. Mac.com/joyleonardi-Publ…
831.331.1341
704 Soquel Avenue, D, Santa Cr…
Subject:
Evaluation CellHut.com
Day:
March 10 02:49: 23 PM PDT
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Day
Tue, 10 Mar 14:49: 23 -0700
From
Pleasure leonardi
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Evaluation CellHut.com
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Conceal
To whom it might worry,
I'm creating when it comes to my purchase. I've queried your "Organization" who indicates they provide "Exceptional Customer Support" when it comes to my purchase.in light of the, I've arrived at comprehend via your "Order Status", numerous emails, plus one truly disrespectful "Customer Support" broker, the purchase I'd positioned was sold-out, even if I'd positioned the purchase by which CELLHUT happily debited my own funds. This conduct is undesirable and that I want to tackle this having a division supervisor. It's extremely important that my consideration be acknowledged in a regular way, not 5 times. The "Customer Support" broker was really rude, she resolved me with rhetorical remarks, and a clear insufficient regard after I required the help of a supervisor. Her combative attitude towards concerns and customer discontent was welcomed with pessimism but again comments aimed towards the client, ie " you're attempting to jeopordize my work" / "it would appear that you're vulnerable with my remarks" and such. I attempted to describe for your "Customer Support" broker that within the style of client service it's not proper to deal with clients with rhetorical remarks.
Therefore, in lighting of one's sad "Customer Support" broker, I've required a reimbursement by which she mentioned you will find no sales reps to go over this with, in addition to you will find no Division Supervisors to talk with. I hardly think that is accurate.
I really hope that for that bundle of one's organization, my reimbursement may be released. Our confidence is declining.
With that I really hope you tackle your workers when I am tackle the businesses that control company and other customers.
I'd greatly enjoy an answer from somebody apart from a "Customer Support" broker, ie: A DIVISION DIRECTOR.
Cheers, and ideally to higher company IN YOUR COMPONENT
Joy leonardi / Nordic llc
Company: CellHut.com
Country: USA
State: California
City: Santa Cruz