Alltel
Ripped me off!
- 03-07-2009
- 10
Electronics and household app.
Signed up for the service because Ms Stephanie Lancaster; Alltel sales representative, told me that I had a 15 day trial and that I could return and cancel the service at anytime during the 15 days without any questions and that I could get my money back. I was charged 227.00 for two; supposedly free phones and service.
After 4 days I took phones back; unused, and asked to cancel service. Sales manager and Alltel phone customer service were very rude, in fact the phone customer service person hung up on me when I insisted that I wanted to cancel service. The end result was 30 minutes of arguing back and forth and my only getting 130.00 back on my credit card. So much for their money back 15 day guarantee!!!
Company: Alltel
Country: USA
State: North Carolina
City: Rocky Mount
Address: 1248 Home Depot Plaza
Phone: 2529777526