Samsung Blu-Ray player BD_P1500
Defective Unit

Bought a blu ray person... Which was faulty from the box. Husband Named electrozone... Seeking an change... Was informed NO. That I'd to contact Samsung. When compared to a few days later I named electrozone

After I extended to-go within the same task using the man about the telephone at electrozone... That I bought the system from electrozone and desired an change... Like their return/exchange plan mentioned... I had been laughed at and informed...: You as well as your spouse are producing such a large deal about that... You simply invested $196.

After I asked why he was blatently declining to support their very own 30 return policy I had been informed " I actually donot understand... I actually donot know things to inform you.

Yes I got really annoyed and named the man an F"in A'hole which he'd observe me in court.

Strange thing. About one hour later I acquired a telephone call from the man declaring he was a VP of Electrozone... Explained, he discovered what occurred which he desired to support correct the problem.

He was prepared to deliver me a "Recertified device" simply because they did not have anymore of this design completely new. That there is a "nationwide scarcity"

Sadly I am cuttin my deficits and delivering the system back again to samsung NOT Electrozone... Since I'm frightened I'll wind up out-of a device and my $196.

Company: Samsung Blu-Ray player BD_P1500
Country: USA
State: Nevada
City: Las Vegas
Site: electrozone.com

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