DCS (Fisher & Paykel)
DCS WO-227SS wall oven

Your WO-227SS stove automatically burst into fires a few months before. It was not because of any energy rise or electric wiring issue within our house. It seems this one or both capacitors erupted. Since I needed to obtain payment from DCS to get a 5 year young $4K stove that all the digital elements are now actually melted, I experimented with get assistance from FP customer support on which support company to contact to gain access to the harm. I acquired two incorrect figures. I went having a company that's maintained my top end devices previously and paid to get a support phone. For FP, I attempted e-mail and finally got an answer that appeared sensible. FP regarded this a significant issue and that I might notice from the customer support supervisor. I did notice. The supervisor needed the design number (currently supplied many times), the revenue bill (I'd previously supplied the purchase day), and also the serial number. Good. I also supplied pictures of the stove harm. After I eventually got to talk to the client support consultant, I had been surprised. She lectured me about the the inner workings of what, generally, customers possess a to anticipate when their items set off warrantee and just how this may barely be considered a manufacturer problem since many manufacturer flaws appear within the first-year. Did I want this pitch? Did I have to supply her using the comprehensive info she requested for to obtain lectured? Stay away from this stove, all DCS items, and FP generally. Should younot believe me, trust my regional equipment supplier (who used to donot use to buy this specific stove) who claims DCS stoves have awful company documents. I would say exactly the same due to their customer support!!

Company: DCS (Fisher & Paykel)
Country: USA
State: New York

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