Direct TV
Worst service ever. Weeks of unresolved issues and Horrible HD sound

Do your friends a favor and don't recommend Direct tv. Worst provider of all cable companies and Dish combined. It has taken me 4 weeks and 5 hrs of phone calls just to get access to my account online and they still can't resolve it. Plus Direct tv downloaded software back in October and completely downgraded the HD sound. My standard def channels come in clearer. Now they say it's an industry wide problam... B.S. I know for a fact it's not cause I got new receivers and they worked fine until it received the download again. Bottom line this company and its "customer service" reps SUCK. I've been more than patient but I can only come to the conclusion that they just want your money and don't want to be bothered if AND when their service has a problem. Now I have to spend another couple hours fighting with some robot to cancel. Go back to cable. It's cheaper and just as good.

Company: Direct TV
Country: USA
Site: directtv.com

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