Walmart
Refund and Exchange Refused, 68 Year Old Accused of Wrong Return

A friend and i went to walmart and bought a dvd vcr combination player. We checked out at 833 pm got home the item had no power we called them they said bring it back. Player in the magnavox box was an rca no manual and did not work it got back out there by 9pm they accused us of switching the thing said it was not even from there store

Imbarrising kicked us out of the store i called the police from outside and ask them to take a report they refused said it s a civil matter walmart kept pointing at this tag so when i got back home with the broken machine i looked at the tag they all kept looking at it was a walmart beaverdam store product tag which is more then hour in a half away from here.

I was in shock that walmart would treat a senior citizen this way. And what really bothers me is i was asked to leave when i asked why did customer service not catch this when it was returned the first time being not the correct item in the box. We was told by another employee that it was not a shock to hear someone had bought a big screen tv the week before brought back an empty box and got there money refunded.

150.00 loss to a senior today is just not right and seems they get paid to treat the wrong people bad they sure cant be doing there job in customer service. Rip off disrespectful i will no longer shop walmart and i will be sure to warn others unfai

Company: Walmart
Country: USA
State: Wisconsin
City: Beloit
Address: 726 So Park Ave So Beloit Il 61080
Phone: 6083620057

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