Compact Appliance
Terrible products and non-existant customer service Internet

This company is really awful to deal with. First I purchased an Avanti toaster oven, which died completely in 3 days. I could not remember who I purchased it from, so I ate the $50 loss.

I then purchased a $200 two zone wine cooler by Edgestar. It was then that I realized where I got the toaster oven, when I saw my previous order while tracking my shipment.By then it was too late.

Within just a few months the top section stopped cooling. I contacted the company by e-mail, and they did not reply. After calling them, I was told that they would send me the part and I could put the "cooling node" into the unit myself! Once they sent me the directions to do this, I realized I was in way over my head.

Very long story short - I had to hire an electrician to do it for me, at a cost of $85.00, and this guy gave us a break, because we have known him for years. Now the bottom section and the top section have both stopped cooling. I have sent 3 e-mails, and got no reply.

When I try calling, they put me on hold and never pick up. The bottom line is that I now have a lovely wine cabinet that does not need to be plugged in because it doesn't work, and I am out a total of over $335.00 because I chose to give my business to this company.

To make matters worse, I wrote a review for the awful item, and got a confirmation e-mail that it would go onto the site, but magically, the awful review is nowhere to be found!

Do not order anything from this company, they sell crappy items and then don't stand behind them. After all, who would stand behind crap!

Company: Compact Appliance
Country: USA
Phone: 8002976076
Site: www.compactappliance.com

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