MIO Technologies (GPS Manufacturer)
Poor product quality, do not honor warranty

Electronics and household app.

In 1 purchased a MIO C230 GPS device. From day 1 it started throwing an error an rebooting itself. Contacted manufacturer's support, was told to do a hard reset, then to reinstall software and ultimately to send it to them to reflush it. Returned the device to me after the flushing, still same problem. Called them again (their customer support is in India), the person I spoke with told me again to do a hard reset, reflush and the whole 9 yards they told me before.

I told her I already did all these steps and even sent it to their lab to be checked. Then she said this is 'normal operation' - the fact that every 10-15 minutes it throws a fatal errror and then reboots itself and there is nothing she or anyone else in the company can do for me.

Beware of purchasing any mio devices so that you won't end up the same i did - there are many other gps manufacturers that are better, more reliable and more customer focused.

Their web site http://www.mio.com


Company: MIO Technologies (GPS Manufacturer)
Country: USA
State: California
City: Fremont
Address: 47988 Fremont Blvd
Phone: 8666464477
  <     >  

RELATED COMPLAINTS

MIO Technologies
Awful experience

Best Buy
Geek Squad Useless tech support

Verizon Wireless
Untrained Tech Support or Should I say "Tech Support Trained to Sell New Phones"

Datajack
Without service

Buffalo Wild Wings
Poor Customer Service

Magellan
WORST Customer Service - Delays until out of Warranty - Roadmate 760

V2premier
Viscom Technologies Another Victim of V2Premier & Shop NBC Poor product & no customer service! Cout me in on the lawsuit. Ripoff

Compaq - HP - Hewlett Packard
Compaq Refusal to repair known manufacturer defect in product even though it is on their own support site

Roxio
Roxio MyDVD 9: Does It work? Will I ever find out? - Roxio MyDVD 9

ESoftware Doctor INC
No Product Support for Norton