Direct TV
Cancelled Service Restarted and Billed Without Our Knowledge
- 09-28-2008
- 21
Electronics and household app.
Recently I canceled my Direct TV, which I had for years as a loyal customer. I had to make a move for my job and a transfer to a different state. The problem I faced was about a year's worth of training in a totally different state before I could settle into my new job and a new home.
We cancelled Direct TV because of that, with the intention of turning it on about a year down the road. We were staying with relatives at that time. They did not shut it off; they turned it back on and started charging us for it again without our knowledge, and then wanted to turn us over to claims collection. After a year, they finally contacted us, only to find out they wanted to charge us $150.00 for TV we did not get...
Direct TV is cheap and ruthless. Do not get caught in that situation.
Company: Direct TV
Country: USA
State: Nevada
City: N Las Vegas