Dish Net Work
Unordered Porno Movies Charged to Account!

We were charged two months in a row for Porno Movies that we never ordered. The first month they acted like they were doing us a favor by taking them off. They explained that sometimes your system might be picking up the neighbors signal and therefore it appears as if you ordered them. One person said it had to be within 40 feet and someone else from their company told us it could be as far as 200 feet. Now we have cancelled the service and they are insisting that we pay for the movies. My husband is a truck driver and my 11 year old neice and I are the only ones there most of the time. When I asked them what time of day they were ordered many times it was the middle of the day. There is no way that she or I ordered those movies. Ya know I would have noticed. Other times no one was even home.
They also charged us for a dvr that didn't work even though we had their insurance. They said that it had bugs and that that negated the insurance. When I asked them what kind of bugs since I know we don't have cockroaches. They said they didn't know cause the machine had already been destroyed and no one had put in the notes what kind of bugs.

Now they are insisting that we pay and that we ordered them. I sent in a letter challenging the bill for the movies.

Company: Dish Net Work
Country: USA
State: Georgia
City: Atlanta
Address: PO Box 105169
Phone: 8003333474

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